Va Outpatient Clinic Charleston

I've been to multiple VA clinics around the country and this one is by far the worst I've had the displeasure of going to. I say "going" but in reality no one ever answers the phone when I call and I haven't been able to see my doctor for anything in over 6 months. There is no walk in doctor either so they send us to urgent care instead where they don't even have a functioning x-ray machine. Can't wait to move so I never have to go through this headache again.

Scheduled an appointment for a check up, doctor refused to see me until I got blood work done. THEN the dude at the front desk was openly running his mouth about how I should have called them back at 8am to learn that I needed blood work (apt at 11) and that I’ll be last. When he realized I was sitting right in front of him, he tried throwing on that “customer service” voice… I drove 1 hour to be denied a regular check up because I didn’t get blood work done on a 2 hour notice…. WORST VA clinic around.

Probably one of the worst, most infuriating experiences I can recall having with VA have been with this clinic. The staff could care less about you and do not treat you like a human being suffering with medical issues. It is a poor excuse for a healthcare facility. The 5 star reviews on here must be from someone in HR trying to put makeup on a pig because I can not and will not ever say anything positive about our local WV VA healthcare. Thanks for nothing.

So I summon up my courage to go back to the VA today after a very bad experience 14 years ago. I show up and the parking lot is vacant, no closed sign on the door or message on their voicemail that they are closed. VA you SUCK. Always have sucked and always will SUCK. Oh....just so you know...they are closed for "Veterans Day". Yeah, like they give a damn about our Veterans as we see Vets dying in the waiting room and secret lists for who gets care or who does not. If the military don't kill you, the VA will finish off the job.

You can never get anyone to answer a phone. The pharmacy is the best part of this facility