Bloomington-Normal Treatment Center (Accepting Medicaid)(Methadone Clinic)

One of the best clinics I’ve been to. Transferred easily. The staff is the best I’ve seen at any clinic. And they help with your needs and they actually care. If you’re planning on going somewhere go here. You won’t be disappointed!

This treatment center has helped me To see life can be good. The team as a whole are great the counselors doors are always open you can talk to them about anything with out judgement. The nurses are phenomenal they truly care about their patients I look forward to seeing them every 2 weeks. If you are looking for A MAT program look no further. Mark Peterson

Updating my review from 1 to 4 stars. They made it clear to me that while they do technically open at 6:00am (still 5 to 10 min late each day as there has to be 2 employees in the building before customers are allowed in. This can get annoying in the cold) the window that you dose at does not start servicing patients until 6:15. For customers with places to be like work in the morning you can expect random wait times. Some patients show up and hang out in the parking lot in their cars for quite some time and it doesn't matter when you get in line inside the building, the people who camped out in the cars will let you know when it's your turn. Often times it's patients getting multiple take home doses thus slowing the process down further. If I could offer advice, I would like to see both windows being utilized (at least during peak rush times) The Nurses behind the counter are smart and nice and so are the counselors I have dealt with (Lindsay) I'm sure they have thought of these and other options. Lastly I would really like to know what happens to the revenue BNTC takes it. It doesn't appear to be a non-profit. I would like to read some literature on this. If the money is going to the pharmaceutical company responsible for producing the methadone and the DEA who allows the sales to be legal than that is flat out predatory. I'm not making accusations I would just like to see some transparency and want to know the clinic has the best interests of it's clients in mind .

First of all, the staff here is phenomenal! If you're going here, there's a good chance you'll be a bit anxious when you first arrive. However, the staff couldn't do a better job of making people feel comfortable and supported. The building is very clean and comfortable. You'll have the perfect amount of privacy no matter what you're doing. The only things I can think of to say that aren't positive are that they don't accept any insurance plans (so you pay everything out of pocket, although it's not nearly as costly as maintaining an addiction!) and wait times can be quite long, but only if you arrive at certain times or just before a holiday. I'd say between 7:00 and 8:30 am is probably the best time on pretty much any day; you'll usually just go in, do what you need to do, and be on your way again in about five minutes. Couldn't be any easier. The price is more than worth the services provided, hands down. I could go on and on and really go into detail, but I'll just say that if you think you may need help, this is exactly where you want - and quite possibly need - to be. Do yourself the favor of at least going here and trying. You'll be so glad you did.

I've waited a long time to make this review because I wanted to give them the benefit of the doubt but this place is an absolute unorganized mess the first hour it's open. I have to work early so I'm forced to wait between 15 and 45 minutes five days a week. They say they open at 6am but don't really start serving people until 6:15. There are a group of regulars who show up in the parking lot up to 30 min ahead of time and they'll make it be known when it's their turn or yours. Most mornings there aren't even enough seats for everyone waiting. Terrible time management on their behalf. Also they take an hour and a half lunch break. Really?? An hour and a half and you're not even open a full work day? Terrible terrible managent.