Fieldstone Commons Care Community

A kind, compassionate and generous staff caring for the Elderly and their infirmities. Managed by a compassionate and kind Administrative team. Video: June 25th. 2024.

Good management and very good nursing staff that looked after very different patients situations...!

My Mother is a resident at Fieldstone. I took my Father there yesterday to visit Mom. They hadn't seen each other in quite some time and the staff made the visit so special. They set up a table for my parents in one of the common rooms and brought in an extra lunch for Dad. They also checked in on them regularly to see how they were doing. The whole experience helped create a wonderful reunion for my parents. I truly appreciate the genuine care expressed by the staff. ❤

My mom is currently a resident of this facility. With this ongoing pandemic, I know the nurses are working hard. I just want to thank you nurses and aides of 3A for your patience, strength and compassion during the pandemic. We , Rose's children , thank you for your care. May God give you abundant strength and patience& keep you and the residents safe.

my experience 16 months, camera in room an essential visitor since Sept 16 2020 Some staff kind go bit beyond minimum required care for personal needs but they so busy residents mainly left alone lonely String call bell mom could not use . after many months complaining replaced by a squeeze ball type only often left out of reach Psws visit with each other in room. psw made fun of her, made personal calls in her room, shouted "Are you sure you don't want that?' provoking angry response from two strokes and poor memory in 90s Some psw rude get angry at res and family but are protected because do the work and been there long time. complaints don't change the person.often left alone to eat and not pulled up or centred, table was too high to reach things properly her care plan says needs extensive assistance At first 7 hours in wheelchair crying out hours that bottom sore but changed careplan through charge nurse who said not charge nurse could not change the care plan and had no time to do careplan until told nurse manager Laundry lost repeatedly and never returned. if said no to shower said we don't have to give her one so put careplan must contact POA if refuses care. Some desserts frozen, water bitter mixed with lemon, juice blended w pear puree often bitter Food low portions, lost weight until asked for bigger portions kitchen director Kitchen does accommodate requests if ask ahead approve it Tap leaked for weeks mattress depressed caused constant pain in behind after 11 months got air mattress with pump mom tall, heavy given small psws not adequately reposition her and complained you break my back Staff moved,substituted a lot Screeners shouted held me up longer staff let through quickly. often shouted awake Me Forced to gown in lobby against Ministry for 4 months Many emails admin staff never answered. just educate staff if make mistakes, they are so desperate for employees. Many UTIs. Many unconnected calls. Some deliver medicine esp tylenol over the correct hour Nurse asked in bad cognitive state if wanted extra tylenol when just got 45 min ago Psws who porta lifted left dump in blocked toilet. has COPD cough with phlegm often scared had covid but never did Psw put bed, told always be raised, down low causing coughing, left hand had gash, call bell tangled not in reach, has pneumonia, xray ordered By dr never given was reordered so had pneumonia for weeks. negligence. had UTI again feb on antibiotic Left leg wound from porta lift. hair not washed. arm pain Tylenol 6 hours apart, dr said 4 hr, coughing, suctioned,Mar 13 7 days isolation DOC had insisted on 14 days despite me telling her was against TPH Ap UTI again and bronchitis Front door not always opening with code,Ap 12 call bell behind bed.not changed 4 days twice a shift as CP. Ap 15 rash groin back face, different lotion and scented soap given, 4 staff and 2 residents covid, few activities for res, not as posted, cramped tv room, staff socialize in breakroom capacity of 2 always filled more but residents isolated in room despite majority vaccinated, need more recreation, socialization and visitors, almost constant outbreak for one year all islolated half the floor died not of covid but from isolation, May staff virus, no lotion in building, shirt not returned, booties not washed months J 26 not changed until one pm even if has UTI, no coffee at dinner, new staff slipping up repeatedly. New Ex D is better. When there are subs for holidays ect not transferred to chair properly dentures left in Got into a not for profit city home Bendale July 2021 which had problems but was better Thanks those showed care which most long standing staff do, not enough just feed clean them ignore her questions need for attention socialization which some newer hired staff do and lots subs do Discomfort loneliness somewhat ignored Allowing essential Caregivers inside best thing Ont gov't did should be sooner 6 months lockdown isolation ignoring socialization terrible , Complain ,Write Review, Visit! Talk Need to update call bells mattress sooner