Went in for a routine test at this new location for me and was assigned Nancy.
She is amazing! She drew my blood for HIV/STI testing, and the entire experience was seamless. She was professional, gentle, and made me feel completely at ease during what can sometimes be a nerve-wracking process. Nancy took the time to explain each step, ensuring I felt informed and comfortable. Her friendly demeanor and steady hand made everything quick and painless. I truly appreciated her kindness and expertise. Highly recommend Nancy to anyone in need of testing—she’s the best!
100/10
The representative I spoke with was incredibly knowledgeable and took the time to listen to my concerns. They patiently answered all of my questions and provided clear, concise information that made me feel confident in the solutions they offered. What really stood out was a young lady named Jasmine and her willingness to go the extra mile—whether it was following up to ensure everything was resolved or offering additional tips to enhance my experience.The dental team Dr. Rios and Vanessa were so great. They made me feel the most comfortable through any procedure.Throughout the entire process, I felt valued as a customer. It’s rare to find a company that truly understands the importance of customer service, but this team has set the bar high. Their dedication to making sure I was satisfied was evident, and it left a lasting impression.
I recently had the pleasure of experiencing truly outstanding customer service that went above and beyond what I expected. There’s a young lady named Jasmine there that was the sweetest. From the moment I contacted the office, I was treated with respect, professionalism, and a genuine desire to help. Also the dental team is so amazing, they make you feel at home. 10/10
I’ve had the best experience at this clinic. Excellent service all around from the front desk Jasmine a very respectful and polite., she’s always ready to assist. I highly recommend them
My dentist visit was the best experience ever. Staff was so professional and took the time to explain and answer all my questions. Vanessa and Dr. Rios are the best!
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9873 Ridgewood Street Elgin, IL 60120
vaxiemal@email.com
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Aliyah
a month agoWent in for a routine test at this new location for me and was assigned Nancy. She is amazing! She drew my blood for HIV/STI testing, and the entire experience was seamless. She was professional, gentle, and made me feel completely at ease during what can sometimes be a nerve-wracking process. Nancy took the time to explain each step, ensuring I felt informed and comfortable. Her friendly demeanor and steady hand made everything quick and painless. I truly appreciated her kindness and expertise. Highly recommend Nancy to anyone in need of testing—she’s the best!
Emely Urena
5 months ago100/10 The representative I spoke with was incredibly knowledgeable and took the time to listen to my concerns. They patiently answered all of my questions and provided clear, concise information that made me feel confident in the solutions they offered. What really stood out was a young lady named Jasmine and her willingness to go the extra mile—whether it was following up to ensure everything was resolved or offering additional tips to enhance my experience.The dental team Dr. Rios and Vanessa were so great. They made me feel the most comfortable through any procedure.Throughout the entire process, I felt valued as a customer. It’s rare to find a company that truly understands the importance of customer service, but this team has set the bar high. Their dedication to making sure I was satisfied was evident, and it left a lasting impression.
CYNTHIA URENA
5 months agoI recently had the pleasure of experiencing truly outstanding customer service that went above and beyond what I expected. There’s a young lady named Jasmine there that was the sweetest. From the moment I contacted the office, I was treated with respect, professionalism, and a genuine desire to help. Also the dental team is so amazing, they make you feel at home. 10/10
Edlyne Brunot
4 months agoI’ve had the best experience at this clinic. Excellent service all around from the front desk Jasmine a very respectful and polite., she’s always ready to assist. I highly recommend them
Melissa Aguilar
3 months agoMy dentist visit was the best experience ever. Staff was so professional and took the time to explain and answer all my questions. Vanessa and Dr. Rios are the best!