Initial visits to the clinic were fine, and I like Austin Hummel, however I just had the worst experience with the receptionist. I made an appointment to have a suspicious mole removed today (March 1st); only when I got there I found out that the receptionist had somehow scheduled it on March 29th. Didn't apologize or even admit her own mistake, didn't talk to the doctor about the situation, straight up ignored my question about being referred to a dermatologist who could see me sooner, and just insisted that my only option was to go to extended hours at another clinic in the system and HOPE they would have time for me. No idea if that's going to cost me more than if she hadn't screwed up my appointment and I could see my doctor as planned.
Consistently friendly team of professionals- they seem to time manage patient flow well-
which I’m aware can get tricky.. & requires a great deal of team effort- and I don’t know about you, but I find value in a work place that can operate as one unit!Tiny little waiting room, but like I mentioned, doesn’t stay crowded for long..
they don’t have much to distract waiting young ones, but one of the dentists (or hygienists) was kind enough to take notice, and thoughtful enough to step out from the clinical area, to give my daughter a book to read- she GAVE us this book, nodding her head it was virtually other kid saliva free- so my daughter was free to chew on it!Made an impression! Next appointment will be for me and baby!
Me and my son go here and actually it’s the first time I have been to a doctor that actually listened to me. I also felt relaxed because I was able to get a woman doctor and she is very straight forward which I appreciate. The listening thing that is the most important. I even had my blood drawn here for tests and normally they jab my arm a million ways and still can’t locate the vein so I leave all bruised. Nope, just once, she listened to my experiences and concerns and my worries and said “Ok, I won’t do it until I know I have a vein.” I was talking to her and before I knew anything happened she had the needle in and the blood was being drawn! So I love this place. That’s just how I feel about it. I am about to schedule another visit! I actually look forward to scheduling my appointments!
I really appreciate the services I received from Dr. Berninghaus at the almira clinic. She went above and beyond to comfort and help me through my situation. I have a lot of teeth problems and she has been extremely helpful in getting my mouth back in shape and keeping me out of pain.
This is a wonderful place to go. This facility has been friendly, tolerant and accommodating beyond measure. The doctor here remains the only person on earth i trust putting a needle in my face. Thank you guys for making a trip to the dentist something pleasant and painless.
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9873 Ridgewood Street Elgin, IL 60120
vaxiemal@email.com
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Ryn Win
a year agoInitial visits to the clinic were fine, and I like Austin Hummel, however I just had the worst experience with the receptionist. I made an appointment to have a suspicious mole removed today (March 1st); only when I got there I found out that the receptionist had somehow scheduled it on March 29th. Didn't apologize or even admit her own mistake, didn't talk to the doctor about the situation, straight up ignored my question about being referred to a dermatologist who could see me sooner, and just insisted that my only option was to go to extended hours at another clinic in the system and HOPE they would have time for me. No idea if that's going to cost me more than if she hadn't screwed up my appointment and I could see my doctor as planned.
Hannah Perez
6 years agoConsistently friendly team of professionals- they seem to time manage patient flow well- which I’m aware can get tricky.. & requires a great deal of team effort- and I don’t know about you, but I find value in a work place that can operate as one unit!Tiny little waiting room, but like I mentioned, doesn’t stay crowded for long.. they don’t have much to distract waiting young ones, but one of the dentists (or hygienists) was kind enough to take notice, and thoughtful enough to step out from the clinical area, to give my daughter a book to read- she GAVE us this book, nodding her head it was virtually other kid saliva free- so my daughter was free to chew on it!Made an impression! Next appointment will be for me and baby!
Buzzy Bee
7 years agoMe and my son go here and actually it’s the first time I have been to a doctor that actually listened to me. I also felt relaxed because I was able to get a woman doctor and she is very straight forward which I appreciate. The listening thing that is the most important. I even had my blood drawn here for tests and normally they jab my arm a million ways and still can’t locate the vein so I leave all bruised. Nope, just once, she listened to my experiences and concerns and my worries and said “Ok, I won’t do it until I know I have a vein.” I was talking to her and before I knew anything happened she had the needle in and the blood was being drawn! So I love this place. That’s just how I feel about it. I am about to schedule another visit! I actually look forward to scheduling my appointments!
V
5 years agoI really appreciate the services I received from Dr. Berninghaus at the almira clinic. She went above and beyond to comfort and help me through my situation. I have a lot of teeth problems and she has been extremely helpful in getting my mouth back in shape and keeping me out of pain.
ᚲᚱᛖᛏᚨᚨᛚ
7 years agoThis is a wonderful place to go. This facility has been friendly, tolerant and accommodating beyond measure. The doctor here remains the only person on earth i trust putting a needle in my face. Thank you guys for making a trip to the dentist something pleasant and painless.