Unicare Community Health Center – Colton

This has been the most unprofessional clinic I have ever been too. My mother made 2 appointments and the day of, appointment they always tell her there is no doctor. She never gets an advance notice. They keep scheduling her 3 weeks away always for the same reason.

They gave me an appointment for my dentist at 2pm and they were closed, I had to wait for them to open so I can be serviced. They ended up sending me home after filling out all their paperwork, because I told them I had a cold sore.

My mom comes here and today she came home crying because she was treated very bad at her appointment that they said she didn’t have. My mom works and she wouldn’t waste a day of work to just show up somewhere with out an appointment knowing she might get turned away. They basically said she’s a liar and that she shouldn’t be showing up with out an appointment but my mom spoke to someone who booked the appointment for her. Which they had in their system. The front desk girl who goes by Elizabeth and has the nastiest attitude was the one who thought my mom didn’t speak English and started talking badly about my mom in English. Do not go here. I will be reporting to the BBB as well.

The receptionist are so rude. I went yesterday 1/29/2018. I called and made an appointment for 11am, when I got there they said I missed it and it was at 10am. If they made a mistake how can you say I will be a walk in an be seen after 1:30pm. I explained how I called off at work for this appointment and had other things to do and the receptionist was being so rude and left me with no options. Rosario was so nice and asked the receptionist to put me with the other doctor (which was the doctor I had asked for in the phone🤔). Over all I was seen at 12:30pm. I love the doctor I have she is the best. That's the only reason I go back but the waiting time and the receptionists are awful 100%.

My experience here was ruined by Gloria Coronado. The worst person to be in charge of any pregnancy. She was very mean. Everything else was ok. Also, the app to check messages and appointments never worked and I called for help and never fixed it.