TRICARE/MILITARY
It Would be great if they’d ever call you back when trying to schedule your next appointment. Ive talked to three people now over 2 weeks trying to set up my next one and at this point I’ll run out of medication, AGAIN. If you’re considering using the Behavioral Health services here or get referred here by Tricare, call them back and ask for another referral, they’ll give you one as they’ve had issues with this place, or find somewhere else to go because you won’t get consistent or quality care here.
I was at the dental clinic last year, the staff was nice. BUT the dentist told me I had 15 cavities and needed at least 4 appointments to fix it! I do take care of my teeth and couldn't believe it. Seriously, I didn't trust them. After that I went to get a 2nd opinion of another dentist. He said I had 5 minor cavities which he took care of within 20minutes. It was worth the money!!
Girl up front (Cori) is super rude. If you don't like your job find another one. There's no reason for her to talk down to people. Lab gentleman is super nice.
I give a 5 Star rating to the doctors and the dental assistant staff in the back. They are very friendly, kind, and attentive. I’ve always been treated excellent and very happy with the dental work. The staff at the reception desk not so great service. Lacking basic customer skills. Overall, the clinic is very clean and they still follow COVID-19 protocols. They seem to stay booked months in advance so prepare to wait to get an appointment and/or get rescheduled. It’s definitely worth the wait for the price and the excellent dental work.
Very pleased with the care I got from Jennifer Romero. I was in there in yesterday for an appointment showed up early because I was in area and they got me right in . The staff and everyone was so warm and welcoming..
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9873 Ridgewood Street Elgin, IL 60120
vaxiemal@email.com
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Mariah Bell
a month agoTRICARE/MILITARY It Would be great if they’d ever call you back when trying to schedule your next appointment. Ive talked to three people now over 2 weeks trying to set up my next one and at this point I’ll run out of medication, AGAIN. If you’re considering using the Behavioral Health services here or get referred here by Tricare, call them back and ask for another referral, they’ll give you one as they’ve had issues with this place, or find somewhere else to go because you won’t get consistent or quality care here.
Mia
4 months agoI was at the dental clinic last year, the staff was nice. BUT the dentist told me I had 15 cavities and needed at least 4 appointments to fix it! I do take care of my teeth and couldn't believe it. Seriously, I didn't trust them. After that I went to get a 2nd opinion of another dentist. He said I had 5 minor cavities which he took care of within 20minutes. It was worth the money!!
Monica West
2 months agoGirl up front (Cori) is super rude. If you don't like your job find another one. There's no reason for her to talk down to people. Lab gentleman is super nice.
Judith Jones
2 years agoI give a 5 Star rating to the doctors and the dental assistant staff in the back. They are very friendly, kind, and attentive. I’ve always been treated excellent and very happy with the dental work. The staff at the reception desk not so great service. Lacking basic customer skills. Overall, the clinic is very clean and they still follow COVID-19 protocols. They seem to stay booked months in advance so prepare to wait to get an appointment and/or get rescheduled. It’s definitely worth the wait for the price and the excellent dental work.
Special k
5 months agoVery pleased with the care I got from Jennifer Romero. I was in there in yesterday for an appointment showed up early because I was in area and they got me right in . The staff and everyone was so warm and welcoming..