Fortunately, I will not be returning to Lapointe. I had a root canal done by one of their dentists. The tooth still hurt and I still have my abscess after about 18 months. I had returned to see the dentist who simply shaved down the filling on the tooth. I did call several times to identify pain and was given medical advice by the receptionist to simply take tylenol! Saw another dentist and specialist. There is a second canal (seen after only one x-ray by the specialist - Lapointe had taken over 5 x-rays!). I am now going to be out of pocket possibly up to a $1,000 even after insurance!
Best dentists I have had but I don't like that they don't have a branch telephone number. their booking system is not the best, their email confirmation system had me go there in the wrong days sooo but dentists are so friendly and efficient and fillings don't fall out (like in other dentists XD) and the service is spectacular.
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Jason Balada
4 months agoCharged me for unnecessary treatment that was initially expensive
Andree Lepine
2 years agoFortunately, I will not be returning to Lapointe. I had a root canal done by one of their dentists. The tooth still hurt and I still have my abscess after about 18 months. I had returned to see the dentist who simply shaved down the filling on the tooth. I did call several times to identify pain and was given medical advice by the receptionist to simply take tylenol! Saw another dentist and specialist. There is a second canal (seen after only one x-ray by the specialist - Lapointe had taken over 5 x-rays!). I am now going to be out of pocket possibly up to a $1,000 even after insurance!
Besh
9 years agoBest dentists I have had but I don't like that they don't have a branch telephone number. their booking system is not the best, their email confirmation system had me go there in the wrong days sooo but dentists are so friendly and efficient and fillings don't fall out (like in other dentists XD) and the service is spectacular.
Sylvie Provencher
2 months agoExcellent service !
Jyslain Céré
2 years agoExcellent services!!