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Google Reviews

4.9
116 reviews
  • James Kraemer
    James Kraemer
    3 months ago

    I found Function First on google, saw Matt today for massage - went great. Super knowledgeable and helpful - I will definitely be booking again. Thank You.

  • Sannidhi Hegde
    Sannidhi Hegde
    12 months ago

    I want to express my utmost gratitude and admiration for the exceptional care I received from Kayla, the physiotherapist recommended by a doctor at Victoria Hospital. After enduring persistent neck pain that was causing dizziness, I had sought help from several physiotherapists in London, but it wasn't until I had the privilege of Kayla's expertise that my condition finally found relief. During my appointment with Kayla, which extended well beyond an hour, she conducted a comprehensive examination and asked me many relevant questions. Her commitment to ensuring that my problem was addressed accurately and effectively was evident from the outset. Kayla initiated our session with a seemingly simple exercise, which she patiently guided me through until I had shown improvement. To further assist me with my recovery, she thoughtfully provided supporting videos via email, ensuring that I could continue the exercises correctly at home. What sets Kayla apart is her unwavering dedication to the well-being of her patients. She refrains from scheduling unnecessary follow-up appointments and instead, maintains communication through email, offering guidance and checking on progress. Most notably, Kayla embodies empathy and a genuine desire to assist her patients in overcoming their health challenges. Months later, when I experienced knee swelling, Kayla's thorough examination revealed that the issue stemmed from my back, not my knee. Her diagnostic prowess is truly remarkable. I cannot recommend Kayla enough, and I consider myself fortunate to have found such a skilled and compassionate physiotherapist. Thank you, Kayla, for your unwavering commitment to my health and well-being. You are the best!

  • Bernice Embree
    Bernice Embree
    a year ago

    Kayla is an exceptional physiotherapist who truly cares about her patients. She is attentive and knowledgeable. I received excellent care from Kayla, as she listened to my concerns and helped me to set achievable goals. She is quick to divert a plan if it isn't resulting in improvement. She always followed up our sessions with an email and pictures of the suggested exercises to ensure that I understood the plan. Kayla only recommended follow-up appointments if I felt they were necessary, however, she encouraged me to contact her if I had any questions or needed to tweak my program. In addition, Kayla contacted me a few days into my program to see how the exercises were working for me. I highly recommend Kayla and her team if you are looking for personal and effective service!

  • Percy James
    Percy James
    10 months ago

    I am providing an overview of my treatment for a back issue that I have delt with periodically for 25 years. I am a senior citizen who has been seen by numerous individuals during that period of time with various degrees of success. I can say without reservation that my treatment from Scott and Kayla at Function First has proven to be the best. I highly recommend them.

  • Yuan xu
    Yuan xu
    a year ago

    I love Sarah Bell and highly recommend her because she is caring, friendly, and SO good at her job! She is willing to share knowledge and insight and offer practical advice on my issue. Even before the treatment, she suggested a few practices, which is amazing! Good impression, and she carried it out nicely throughout the massage. I'll be her regular client for sure