This 5 star review is long overdue, and it goes out to Myrna Horton and everyone else in the business office at the Gourley outpatient clinic in Marina. They have always been there for me, especially Myrna, who has answered all of my questions and assisted me and many other veterans in an effort to help us in any way that she possibly can to the very best of her ability. Her dedication to helping veterans with their VA needs is evident in every interaction. Myrna Horton is a good person. The VA and all of us veterans are fortunate to have her. The VA is not just about doctors and nurses. Where would they be and where would we be without people like Myrna and all of the people in the business office? They owe me no thanks for my service. It's me that owes them a heartfelt thank you for their service to all veterans.
I am another Michael Johnson and my review is exactly opposite.I’ve always had great care from my primary doctor, optometrist,lab, x-ray, PT,. All the doctors and assistants were friendly and helpful. Haven’t had to go to Palo Alto too often because I was able to get referrals to local doctors except for cardiologist. Haven’t had any problems getting appointments. Sometimes you have to hold on the phone for awhile but try later in the week. I’m more than satisfied
I just wanted to say that this clinic is SO lucky to have Dr. Olsen. She is hands down the best doctor I have ever encountered. She is so kind and caring. She is so easy to talk to and you can tell she really cares about her patients. I have never trusted a doctor more. I can absolutely count on her to help with any issue. She belongs in medicine. Thank you Dr. Olsen for being the best doctor ever.
This place is the honestly the worst medical care I have ever had. It’s not based off one experience either. Personally, my anti depressants got sent to the pharmacy (twice) as a blank script and they couldn’t fill it and I ran out. For my kids.. I tried to get my son in for his 2 year shots and not once or twice but THREE times, I showed up to his appointments and they canceled on the spot, saying they called me and they absolutely did not. They checked my number and it was correct, not sure what their issues are but it’s very bad. I can’t wait to move, just so I can have access to doctors who care.
My son turned 3, and went in for his check-up. Because my son doesn't like doctors and tried hiding behind his mother, the nurse practitioner referred him for occupational therapy to have him checked for autism. Ridiculous.
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9873 Ridgewood Street Elgin, IL 60120
vaxiemal@email.com
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Ed
4 months agoThis 5 star review is long overdue, and it goes out to Myrna Horton and everyone else in the business office at the Gourley outpatient clinic in Marina. They have always been there for me, especially Myrna, who has answered all of my questions and assisted me and many other veterans in an effort to help us in any way that she possibly can to the very best of her ability. Her dedication to helping veterans with their VA needs is evident in every interaction. Myrna Horton is a good person. The VA and all of us veterans are fortunate to have her. The VA is not just about doctors and nurses. Where would they be and where would we be without people like Myrna and all of the people in the business office? They owe me no thanks for my service. It's me that owes them a heartfelt thank you for their service to all veterans.
Michael Johnson
4 months agoI am another Michael Johnson and my review is exactly opposite.I’ve always had great care from my primary doctor, optometrist,lab, x-ray, PT,. All the doctors and assistants were friendly and helpful. Haven’t had to go to Palo Alto too often because I was able to get referrals to local doctors except for cardiologist. Haven’t had any problems getting appointments. Sometimes you have to hold on the phone for awhile but try later in the week. I’m more than satisfied
Angela Paoli
a year agoI just wanted to say that this clinic is SO lucky to have Dr. Olsen. She is hands down the best doctor I have ever encountered. She is so kind and caring. She is so easy to talk to and you can tell she really cares about her patients. I have never trusted a doctor more. I can absolutely count on her to help with any issue. She belongs in medicine. Thank you Dr. Olsen for being the best doctor ever.
Lindsey Terry
a year agoThis place is the honestly the worst medical care I have ever had. It’s not based off one experience either. Personally, my anti depressants got sent to the pharmacy (twice) as a blank script and they couldn’t fill it and I ran out. For my kids.. I tried to get my son in for his 2 year shots and not once or twice but THREE times, I showed up to his appointments and they canceled on the spot, saying they called me and they absolutely did not. They checked my number and it was correct, not sure what their issues are but it’s very bad. I can’t wait to move, just so I can have access to doctors who care.
Tanner Wilstead
8 months agoMy son turned 3, and went in for his check-up. Because my son doesn't like doctors and tried hiding behind his mother, the nurse practitioner referred him for occupational therapy to have him checked for autism. Ridiculous.