BALANCE eating disorder treatment center

Balance staff is caring and make you feel seen. They provide amazing support and tools to aid in recovery. Balance's small and collaborative group sizes are also beneficial and help clients achieve recovery as well. Lastly, the different levels of care Balance offers meets clients where they are at and allows for flexible and catered treatment plans. Highly recommend Balance to anyone seeking help with an Eating Disorder.

Do not go here. It is blatantly obvious that most of the reviews are from employees of the facility. I was told before admitting that they accepted Cigna out of network benefits and that I would be reimbursed for my time there. My parents took out loans and took out a second mortgage on their house so I could go here and get the help I needed with the assumption they would be reimbursed in the future. Every single claim submitted to insurance was denied. I have done multiple appeals over the last two years and have still not been reimbursed for the almost $100,000 I spent at this program. Balance has been no help during this process. Balance incorrectly codes and submits their claims with the knowledge you will not be reimbursed. Every single other individual I was with during my time there has had the same issue. I recently got an email from Balance stating they are now accepting Cigna out of network benefits - over two years since I attended their program and was told before admission they accepted Cigna out of network benefits. I was told a complete lie. All they care about is money. I wasted an insane amount of money on a program that didn't help me in any way. In addition to their greediness they straight up lack care for their clients. I am now in the process of getting a lawyer to sue Balance for the harm they have done to me as well as the multitude of other clients. Do not go here.

BALANCE's small size and client to clinician ratio fosters a very individualized approach to treatment, while still providing the traditional group setting. The clinicians are caring and knowledgeable in not only eating disorders, but also in co-occuring issues. I would recommend BALANCE to anyone seeking eating disorder treatment.

Balance is one of the best facilities for the treatment of eating disorders. As a pioneer in the field, I have watched Balance grow over the years and am consistently impressed with the quality of treatment- and the staff expertise and engagement with patients. So many of my patients are on their way to full recovery as a result of their time at Balance. Yes, Balance is thoughtful about whom they work with-- they are committed to make sure they can reach and treat the people they accept into the program. Balance remains my top choice in New York for a higher level of care treatment of eating disorders.

BALANCE offers clients a holistic approach to begin to recover from an eating disorder. BALANCE’s founder, Melainie Rogers, is an experienced clinician, who is passionate about her work and has thoughtfully created a space to support clients of all sizes on their healing journey. She is interested in, and in support of, new modalities and evidenced based practices to be used in the treatment of eating disorders at BALANCE. BALANCE has been a place for new possibilities, new growth, and change for many people. I’ve had the privilege to both work at and since have clients attend programs at BALANCE. It’s been my experience that the teams at BALANCE are collaborative and invested in the care of their clients.