AFC Urgent Care Riverside

I cannot say enough good about this specific office!!! I frequently cannot get in touch with my pcp and end up at urgent care. I drive all the way from downtown because of the great care this staff provides. Dr Johnson is perceptive and adept at getting to the heart of an issue and responding thoroughly. The students are compassion and interested in learning how to do things properly. Would highly recommend.

Hours say open until 8pm. I got there at 725. Wouldn't see my son for a possible tooth infection. Says they take their last patient at 7PM. Doesn't say this anywhere on the window. Person who came to the door was extremely rude and even showed me her phone what time it was. I knew the time. If this is the case it needs to be posted somewhere.

In no reality should this urgent care have anything higher than 1 star. The amount of hours I have sat on hold (and yes I mean hours) for the line to drop or be told I will get a call back is laughable. The doctor thought I had one thing and then turns out the tests they sent me for, weren't actually tests for that. One day I would be told I would have results back in 3 business days, and then another day be told it was actually 7 business days, and then again only to be told it would be 10 business days. Then I come to find out that the doctor signed off on giving me my results (when she never did). I wish there was something redeeming like the front staff being nice, however I was only ever met with feeling like I was an inconvenience to their day.

You wait a long time for results and to be seen. There was a man doctor last time who did help me fast when other doctors didn’t care to find out what was wrong but he no longer works there :( if I could give them a 0 I would. Came in just to get checked for 1 thing because that’s all they do a day even if you have multiple things going on. You could be dying and they wouldn’t care here. You’ll have to make multiple visits to find out one thing. The girls in the front are nice though. The only thing they got going on for them. Prepare to wait 1 week everytime I come for a prescription. And come in person to push for results because you won’t get them with these doctors unless you push. Literally leaving here crying and I’ll take my chances in the ER because of how disappointing this place is. I’m not one to ever write a review either.

Had a great experience from the moment I walked in. Front desk staff was friendly and prompt, got back into a room quickly. The doctor was very friendly and informative. Quickly getting me a treatment plan and on my way.