Va Outpatient Clinic Charleston

I've been to multiple VA clinics around the country and this one is by far the worst I've had the displeasure of going to. I say "going" but in reality no one ever answers the phone when I call and I haven't been able to see my doctor for anything in over 6 months. There is no walk in doctor either so they send us to urgent care instead where they don't even have a functioning x-ray machine. Can't wait to move so I never have to go through this headache again.

You can never get anyone to answer a phone. The pharmacy is the best part of this facility

Scheduled an appointment for a check up, doctor refused to see me until I got blood work done. THEN the dude at the front desk was openly running his mouth about how I should have called them back at 8am to learn that I needed blood work (apt at 11) and that I’ll be last. When he realized I was sitting right in front of him, he tried throwing on that “customer service” voice… I drove 1 hour to be denied a regular check up because I didn’t get blood work done on a 2 hour notice…. WORST VA clinic around.

Excellent teams of medical professionals, and I can honestly say they keep what is in the veteran’s best interest at heart. God Bless this staff!

Probably one of the worst, most infuriating experiences I can recall having with VA have been with this clinic. The staff could care less about you and do not treat you like a human being suffering with medical issues. It is a poor excuse for a healthcare facility. The 5 star reviews on here must be from someone in HR trying to put makeup on a pig because I can not and will not ever say anything positive about our local WV VA healthcare. Thanks for nothing.