StayWell Health Center

I called at 10am , said nurse will call you soon and I called again 11am then I called and talked to someone said the provider is busy with a another one and as soon as sh is done will call you , waiting till 2 :12 , again I called finally she says oh you can go to ER now , as always they are like that STAYWELL is not professional. Too late to call you and it's Friday even if you need to be seen there is no empty to give you appointment, you have to call vack again on Monday and the patient will die from the pain, I recommend you change your doctor from stay well , I complained maybe 3 times but still the same , NO CHANGES AT ALL.

I’ve stayed away from Dr’s after my experiences unless it was necessary, going undiagnosed and in pain most of my life self medicating also. I’m getting older now and started taking my health more seriously. I’ve also been to the south main office decades ago, I say that to say this, Phoenix ave has been a pretty good experience so far with my primary (Dr Lea) and staff taking the time to listen and be concerned about my issues and coming up with options for me. I recently had a flare up with a pinched nerve. Took a few days to get in but I know they are busy and try their best to help the community here. I was seen by Dr Barth which was pleasant, helpful and am already feeling some relief. After seeing some negative reviews I just wanted to give credit where credits due and say thanks. I would give a 5 star but gave a 4 since there’s always room for improvement in our Healthcare system.

So miss the doctors of the past where they really cared about your health and if they were unsure they would refer you to someone who is knowledgeable. Im still feeling my doctor out. Been at staywell for years. However, under much stress ive called in to ask a question or relay a message to my doctor and have been accused of being a way that im not. I understand 2 or 3 calls in a day from the same person is frustrating on top of other things. Daily ive dealt with with aggressiveness, abusive speach, threats, etc(at work), yet i maintain my attitude because i know that some are going through Much. I like my doctor, the front desk has gotten so much better, however in the back when i need to speek to a nurse option, attitudes, hung up on, i still try to maintain my attitude. However when one is already going through much with health & etc, one of the important people in your life become your health provider and staff. This is just adds to other life happenings that digs one deeper into a depressive state

Katiria.V from scheduling department is amazing. She was so helpful, joyful and pleasant to speak with, and scheduled mine and my children’s dental appointment effective and efficiently and I just want to say thank you again.

We waited for 2 months to get our infant into the pediatric office. They left us in the waiting room for an hour and a half while other people went right in, and when we couldn't stay any longer we left. They said they would call us to reschedule, which they didn't, and when I called them they said it would be another 2 months to get in. When I told the woman that wasn't ok because 4 months without a wellness visit isn't acceptable for an infant, she hung up on me! I don't care how good the doctors might be, no practice is with this kind of treatment! Avoid if you have any options to go elsewhere!